Privacy Policy

Last updated September 30, 2026

Eldar Café is a small café at 215 Red River Rd #105 in Thunder Bay. We follow Canada’s privacy law (PIPEDA). This page explains, in plain words, what we collect and what we do with it.

What we collect

• Contact details, your name, phone number, and email, when you send us a form.
• Order and reservation details, what you ordered or booked, the date and time, party size, and any notes you give us.
• Basic visit statistics, only if you accept them in our cookie banner. We do not collect these otherwise.

Why we collect it

To answer your message, prepare your order or pickup, hold your table, and contact you about it. Visit statistics, if you allow them, help us see which pages are useful. We do not sell your information.

How long we keep it

We keep order and reservation details only as long as we need them to serve you and to meet tax and accounting rules, then delete them. Messages are deleted when they are no longer needed.

Who helps us process it

• Our website hosting provider, which stores the site and form data.
• Our email provider, which delivers messages and confirmations.
• A payment processor, if we offer online payments in the future. We would never see or store your full card number.

These providers may store data outside Canada. They may only use it to provide their service to us.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also withdraw consent at any time. We will reply within 30 days.

Contact us

Write to eldartbay@yahoo.com or call (807) 285-2220. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.